Terms And Conditions
All orders placed with Green Image Tech (phone, fax, mail, internet/web & e-mail) constitute the acknowledgement and acceptance of all conditions listed on Green Image Tech. Price List and all conditions listed below. All parts shall remain the property of Green Image Tech until paid for in full. All prices, materials, design, and specifications are subject to change without notice.
Green Image Tech products are sold through authorized dealers only.
We reserve the right to change and/or modify products and part numbers. Images within the website may not reflect the most current product being produced.
Shipping; Title; Risk of Loss
Title to Product will pass from Green Image Tech to Customer on shipment from Green Image Tech facilities. Loss or damage that occurs during shipping by a carrier selected by Green Image Tech is Green Image Tech responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility. Green Image Tech reserves the right to make delivery of Product in instalments.
Professional Use Warranties
A consumable product is warranted, at the time of sale, only against defects in workmanship or materials that prevent its use. Consumable products are goods reasonably expected to be used up or damaged during use, including but not limited to products that contain Light Emitting Diodes. Abnormal use includes misuse, accident, modification, unreasonable use, neglect, and lack of maintenance.
No warranty whatsoever will be valid if the defect was caused by any of the above.
Returned Merchandise Policy
Should you need to return any product you have purchased from Green Image Tech please observe the following procedures:
All returned merchandise must be shipped prepaid to destination.
All returned merchandise must have been purchased within the previous 2 months.
A restocking charge of 15% may be billed.
Shortage claims must be made within 5 working days of receipt date. Please keep all shipping cartons and all packing materials for carrier inspection. All approved refunds will be paid either by Company Check, Credit Card Credit, or Account Credit, to be determined by Green Image Tech. All special orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Green Image Tech will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items. Any refused shipments sent back to Green Image Tech does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Green Image Tech for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 15% restocking fee on all products shipped.
It is the customer's responsibility to retain any and all invoices for their record and warranty claims.
Quotation pricing is valid for 90 days. Any deviation from the original quotation will require a re-quote.
Custom made or Custom Modified fixtures are non-refundable, and non-cancelable unless written approval is issued by Green Image Tech.
Change to, or cancellation of works in progress, will be subject to costs incurred for work completed.
NO ADVICE OR SOLICITATION
THE WEB SITE IS FOR CONVENIENCE AND INFORMATIONAL PURPOSES ONLY. THE WEB SITE IS NOT INTENDED TO BE A COMPREHENSIVE OR DETAILED STATEMENT CONCERNING THE MATTERS ADDRESSED; ADVICE OR RECOMMENDATIONS; OR AN OFFER TO SELL OR BUY ANY PRODUCT OR SERVICE. YOU SHOULD SEEK PROFESSIONAL ADVICE AND RECOMMENDATIONS BEFORE ACTING OR OMITTING TO ACT BASED UPON ANY INFORMATION PROVIDED ON OR THOUGH THE WEB SITE.